Case Study - Clarrissa's Story

Clarrissa's Unexpected Medical Emergency

Background

Clarrissa, a 45-year-old single mother from Maryland, worked full-time as a Marketing Manager for a mid-sized company. She had a standard health insurance plan through her employer, which covered the majority of her medical expenses, including doctor vis-its, hospital stays, and prescription medications. However, Clarrissa was aware that her policy had high deductibles and co-payments, and she had limited savings.

The Incident

In the fall of 2022, Clarrissa was diagnosed with an unexpected and serious medical condition—stage 2 breast cancer. The diagnosis required immediate surgery, chemo-therapy, and follow-up treatments. Clarrissa’s health insurance covered the bulk of her medical expenses, but the out-of-pocket costs quickly started to add up.

The Challenge

Despite the help from her health insurance, Clarrissa was hit with several financial challenges:

  1. High Deductibles and co-pays: Her health insurance had high out-of-pocket expenses for her treatments. For instance, her deductible was $3,000, and her co-payments for chemotherapy were $200 per session.
  2. Lost Income: Clarrissa had to take time off work for surgery and several rounds of chemotherapy. She exhausted all her sick leave and had to rely on unpaid leave, reducing her income by over 40% during her treatment.
  3. Extra Costs: In addition to the medical expenses, Clarrissa had to pay for prescription medications, transportation to and from the hospital, and additional care for her child, since she couldn’t perform her normal parenting duties during recovery.
Timely Solution for Clarissa:

Prior to her diagnosis, Clarrissa had purchased a cancer-specific supplemental insurance policy. The policy provided additional financial coverage for cancer-related expenses, which was designed to fill gaps left by her primary health insurance.

The benefits of her supplemental insurance included:

  • Cash Benefits for Diagnosis: Upon diagnosis, Clarrissa received a lump-sum cash payment of $10,000, which she used to cover her deductible and initial co-payments.
  • Hospitalization and Surgery Benefits: The policy provided $200 per day for hospitalization, which helped cover the costs of her stay during surgery and recovery. Over a two-week period, this amounted to $2,800.
  • Income Replacement: The policy also provided income replacement benefits, paying Clarrissa $1,000 per week for up to 12 weeks. This helped replace her lost income due to unpaid leave, covering her bills and household expenses during her time off.
  • Cancer Treatment Coverage: Additionally, the supplemental policy provided coverage for certain cancer treatments not fully covered by her primary health insurance, including some experimental therapies. This helped Clarrissa access treatment that she might not have been able to afford otherwise.
The Outcome

With the help of her supplemental insurance policy, Clarrissa was able to:

  • Minimize Financial Stress: The $10,000 lump-sum payment allowed her to pay for her deductible and early medical costs, easing the financial burden.
  • Maintain Her Standard of Living: The income replacement benefits ensured that she could continue paying bills and supporting her child without worrying about falling behind on her financial responsibilities.
  • Focus on Recovery: With fewer financial concerns, Clarrissa could focus on her health and recovery rather than stressing about her finances. This also allowed her to avoid taking on additional debt, which could have compounded her challenges.

By the time her cancer treatments concluded, Clarrissa had faced a significantly less stressful financial situation than she might have otherwise. While her medical condition was undoubtedly difficult, the supplemental insurance made a huge difference in her financial well-being, allowing her to recover without the added burden of crippling debt.

Key Takeaways
  • Supplemental insurance helped Clarrissa cover out-of-pocket costs that her pri-mary insurance didn’t fully address.
  • It provided income replacement, which was critical when Clarrissa was unable to work due to her illness.
  • The lump-sum payments and ongoing benefits allowed her to focus on recovery without the constant worry of mounting medical bills or lost wages.

Without the supplemental insurance, Clarrissa likely would have faced a financial crisis, adding stress to an already challenging health battle. This case highlights how supple-mental insurance can provide a financial safety net, making it a vital resource for individuals facing unexpected medical events.